Merlin knows how critical it is to have your systems up and running 24 hours a day, 365 days a year. That's why we have created a product support area that is designed to resolve problems as quickly as possible.

Troubleshooting

Troubleshoot your product with the MERLIN Knowledgebase, an interactive tool containing technical solutions compiled by Cykic Software's support engineers.

Diagnose, configure, and install your MERLIN Server using the MERLIN Quick Start Manual. Note the file is 18 MB and may take a while to download.


Additional Support Information

• Service & Warranty Entitlement

• Product Registration

• Replacement Services

Product Services and Training

• Product Updates/Upgrades

• Training / Education